Contact Us
Got a Question? We're Here.
Whether you're wondering which product is right for you, need help with an order, or simply want to know more before making a purchase — we're here to help.
No awkward conversations.
No judgment.
Just straightforward answers.
Because when it comes to sexual wellness, asking questions should feel normal.
Have a question about a product, your order, delivery, or anything else?
Reach out to us through any of the channels below.
📧 Email Us
For:
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Product questions
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Order-related queries
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Shipping & delivery
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Returns & refunds
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Payment issues
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General support
We aim to respond within [24–48 business hours].
Frequently Asked Questions
Where is my order?
You can check your order tracking information using the tracking link shared with your shipping confirmation.
If the tracking hasn't updated or you need help, contact us with your Order ID.
Can I cancel my order?
If your order hasn't entered the fulfillment or dispatch process, we'll try our best to cancel it.
Once an order has been dispatched, cancellation may no longer be possible.
Read our Cancellation Policy for complete details.
Can I return a product?
Because Daywise products are personal and intimate-use products, opened or used products generally cannot be returned for hygiene and safety reasons.
If you receive a damaged, defective, incorrect, missing, expired, or compromised product, contact us within the applicable reporting period.
Read our Return, Replacement & Refund Policy for details.
Is my order discreet?
Yes.
We aim to ship Daywise orders in discreet packaging without unnecessary product-specific information displayed on the outside.
Do you offer Cash on Delivery?
COD availability depends on your PIN code, product, order value, courier serviceability, and other applicable conditions.
Can you recommend a product for my specific condition?
Our team can explain product information, ingredients, directions, and general usage.
However, we cannot diagnose or treat medical conditions.
If you have a medical concern or take medication, please consult a qualified healthcare professional before using a relevant product.